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Education is a
Priority for this Real Estate Family
ROSEN & COMPANY WEST, INC. JAY
ROSEN Broker/Owner
by: Doug Shields, E Real Estate Exec Online Magazine |
Sitting
at the dinner table in the 1970’s and 1980’s, listening to his parents talk
about the family business, young Jay Rosen learned more about real estate
than he could have ever learned in school. His father was an auctioneer who
also sold commercial and industrial real estate. His mother sold residential
real estate. At age six Jay worked his first job, finding homes in the old
phonebook-style MLS books for his mother. The pay was 25 cents per home.
The Rosen family began auctioning in 1917 when Jay’s great uncle founded
Rosen & Company in Cleveland, Ohio. In the 1960’s his father Stanley added
the commercial real estate scope to the business. Rosen, now an adult and
third generation entrepreneur, owns Rosen & Company West.
When
entering the adult world, Jay had no intention of continuing the family
business. “Every child wants to spread their wings,” he says. Jay pursued
his passion for education and became a high school science teacher rather
than auctioneering or selling real estate. “I returned to real estate
because it’s what I know.” In 2001 Jay moved his young family from
Cleveland, Ohio to sunny and exciting Las Vegas. He landed a job combining g
his love for teaching and his background in real estate sales, teaching real
estate pre-licensing classes. He fell in love with Vegas from the very first
day. Within four years, Jay parlayed a part-time teaching position into
establishing a real estate school for the largest brokerage in Nevada. He
then took a job with an upstart brokerage. He recalls, “We built [the
brokerage] into four offices and 400 agents within a year.” At first
with the aid of another franchise and then on his own, Jay opened Rosen &
Company West, a new version of the 90-year-old family business. Jay chose
Las Vegas because of its phenomenal growth potential. He points to a recent
study published in USA Today, according to which Nevada’s population grew
25% between the years 2000 and 2006. By contrast, the national population
grew only 6%. “See the simple reality,” says Jay, “where there is migration,
there needs to be housing.”
Because he grew up in the family
business, Jay operates a family-style brokerage. He explains, “All I know
how to do is operate like a family.” He treats everyone in the firm as
either a son, daughter, brother, sister, or parent. “Just as a child should
feel free to discuss problems with a parent…I want my agents to be
comfortable approaching me. I want to foster independence and competency in
my agents, while at the same time conveying a sense of teamwork and
cooperation, just like a family.” Rosen & Company West now has 28 agents
and continues to expand. His most recent addition is an in-house property
management office. “Being in-house assures that the agent’s clients will
continue to be the agent’s clients. It’s exciting!”
Jay’s background
as an educator has helped his business be successful. He says, “I believe in
keeping my agents educated.” To that end, Jay charges his agents a monthly
education fee of $180. Agents can avoid paying the fee by documenting two
instances per calendar month in which they have furthered their education.
In lieu of paying the education fee, agents can attend CE classes, read an
approved real estate article (which often includes articles from
www.ERealEstateExec.com, implement a risk reduction plan, or attend a
seminar. To date, all of his agents have chosen to educate themselves rather
than pay the fee. Jay has never collected the fee, “and I hope I never
will.” Jay adds, “I have best educated agents in the Valley.”
Jay
preaches fiduciary responsibility to his agents, raising it almost to the
level of religion. “That means bringing all your skills—and your team’s
skills—to bear with every transaction.” The company motto is “If you focus
only on money and success then you’ll likely achieve neither; if you focus
on service to your client then you’ll achieve plenty of both.”
Jay
runs a brokerage that emphasizes both family and education. His goal is to
produce the most professional agents he can possibly produce. “I can’t
change the world,” he says, “but I can always make my agents better.”
Jay Rosen can be reached at (702) 739-8820 or
JayR@RosenandCompanyWest.com
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